Here you can read the most frequently asked questions that we’ve consolidated into easy sections…
In case of other questions please email soulshoes@xtra.co.nz, fill out a contact form or call us Monday-Sunday, 10am-5pm on 07 825 8765.
Here you can read the most frequently asked questions that we’ve consolidated into easy sections…
In case of other questions please email soulshoes@xtra.co.nz, fill out a contact form or call us Monday-Sunday, 10am-5pm on 07 825 8765.
We use two types of high quality leather in our workshop. All our NZ leather comes from Tasman Tanning Ltd who work to use formulations that minimise waste. Water-based products are used instead of solvents.
Our Vegetable Tanned (veg tan) leather comes from Italy. It goes through a traditional process using tannin extracted from tree bark, with no toxic substances producing individual and long lasting hides that just get better with age.
Everything is made in our workshop in Raglan. Start to finish, from scratch, by hand. Everything is made individually by one of our craftspeople using traditional construction methods.
If we have a pair of shoes/bag/belt already made and in stock we will send it right off to you.
More often than not, your order will have to be made when we receive it, please allow 10-15 working days (not inc. shipping).
Within NZ we send everything with New Zealand Couriers.
Please note NZ couriers does not deliver to PO boxes. Please provide a physical address inc. rural addresses.
Allow between 1-5 days for delivery.
When your item leaves the workshop you’ll be sent an email with the tracking ID so you can follow your package as it is couriered to your door.
We send all over the globe; please allow extra time for delivery.
Cost:
We can re-sole all of our own shoes as long as the leather is still in tact. Drop them into store or send them with your name and details to our shop.
If you can’t see what you want on the website (colour etc), need specific sizing or sole please give us a call.