It's important to us that you love your new Soul product.
Bag, Footwear & Belt Returns:
If you receive your new Soul bag/belt and it is not what you ordered, e.g. wrong style, colour, wrong size, or in very rare cases has a fault, please contact us and we will re-make or exchange your item for a new one.
Please carefully choose your purchase as we do not do refunds…
Please notify us of any problems within 14 days of purchase.