I ordered a custom pink-red version of the Florence bag and I was blown away by the attention to detail and workmanship on this quality leather tote bag! It’s like having two bags with the option to convert the tote into a backpack- Fabulous Florence design. I must say that right from the start when I was in the Soul shop in Raglan, I received excellent assistance from Amanda. I had several questions and she answered them frankly and patiently- service that I appreciated. Then, two days later, when I made up my mind about exactly what I wanted and called the store, I once again received excellent customer service. But the cherry on top was when my bag arrived and it exceeded expectations! The bag maker is so skilled. One very happy customer here- thanks!
